Sensire Privacy Policy

Last updated: 4 July 2018

 

Sensire Ltd. (“Sensire”, “we”, “us”) as the data controller is committed to protecting and respecting the privacy of individuals who visit Sensire’s websites, or register to use Sensire’s services or attend Sensire’s corporate events (“you”). This Privacy Policy (the “Policy“) applies to all websites that are owned, licensed or operated by Sensire.

In this Policy, “Personal Data” means information that relates to an individual and which identifies that individual, either directly or indirectly (together with other information that is reasonably likely to come into Sensire’s possession), such as your name, email address or telephone number.

Please read the following carefully to understand our views and practices regarding your Personal Data and how we will treat it.

 


 

1       Data Controller and Contact Details

If you have any questions about this Privacy Policy or processing of Personal Data by Sensire, please contact us at:

            Sensire Ltd.

            Rantakatu 24

            80100 Joensuu

            Finland

            privacy@sensire.com

 


 

2       Collection of Personal Data

When expressing an interest in obtaining additional information about the services, or requesting information on our resources, or registering for an event, purchasing or requesting evaluation of the services, Sensire may require you to provide personal contact information, such as name, company name, country, phone number, and email address annual revenues, number of employees or industry, and any other information you submit to Sensire to or through the services.

Providing Personal Data to us is voluntary. If you do not provide Personal Data to us, you will not be able to benefit from some of the functionalities offered by our websites, such as communication, evaluation or service requests, enrolling in corporate events, downloading of documents or recruitment.

 

2.1     Information you provide us

This is information about you that you give us by filling in forms on our site sensire.com or sensire.io or tempnet.fi (“website” or “site”) or by corresponding with us by phone, e-mail or otherwise. It includes information you provide when you register to use our site, subscribe to our service, search for a product, participate in discussion boards or other social media functions on our site, enter into promotion or survey and when you report a problem with our site or via support platform. The information you give us may include your name, address, e-mail address and phone number as well as the organization you represent.

 

2.2      Information we collect from you when you visit our website 

With regard to each of your visits to our site we will automatically collect the following information as applicable:

  • technical information, including the Internet protocol (IP) address used to connect your computer to the Internet;
  • your login information;
  • browser type and version;
  • time zone setting;
  • browser plug-in types and versions;
  • operating system and platform;
  • information about your visit, including the full Uniform Resource Locators (URL), clickstream to, through and from our site (including date and time);
  • products you viewed or searched for:
  • page response times;
  • download errors;
  • length of visits to certain pages;
  • page interaction information (such as scrolling, clicks, and mouse-overs), methods used to browse away from the page; and
  • any phone number used to call our customer service number.

 

2.3      Information we receive from other sources

We may also receive Personal Data from other sources, including your employer and third parties (for example, authorities, business partners, advertising networks, analytics providers, search information providers, credit reference agencies), and combine this information with the Personal Data we already have about you. This helps us to update, expand and analyse our records, identify new customers, and create more tailored advertising to provide products and services that may be of interest to you. Personal Data collected from third parties, for example from a tradeshow will share your information subject to the organizations respective privacy statements.

 


 

3       Purposes and Use of Personal Data

The purposes, for which your Personal Data is collected, are described below, along with a brief description of how your Personal Data may be handled in each case.

 

3.1      Information you give to us 

We will use this information:

  • to carry out our obligations to provide you with the information, products and services that you request from us;
  • to provide you with information about other goods and services we offer that are similar to those that you have already purchased or enquired;
  • to provide you, or permit selected third parties to provide you, with information about goods or services we feel may interest you. to notify you about changes to our service;
  • to ensure that content from our site is presented in the most effective manner for you and for your computer.

3.2      Information we collect about you. 

We will use this information:

  • to administer our site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;
  • to improve our site to ensure that content is presented in the most effective manner for you and for your computer;
  • to allow you to participate in interactive features of our service, when you choose to do so;
  • as part of our efforts to keep our site safe and secure;
  • to measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you;
  • to make suggestions and recommendations to you and other users of our site and about goods or services that may interest you or them.

 

3.3      Information we receive from other sources 

We will combine this information with information you give to us and information we collect about you. We will use this information and the combined information for the purposes set out above (depending on the types of information we receive).

 

3.4      Direct marketing and promotion 

Direct marketing and/or promotional efforts by or on behalf of Sensire may include providing you with specific information that you have requested online, providing more general information about other Sensire offerings, or enabling you to participate to online contests or to register for any sponsored events.

If you are a representative of an existing customer, we will only send you direct electronic marketing (via e-mail or SMS) with information about goods and services similar to those which were the subject of a previous sale or negotiations of a sale to you.

If you are a potential customer, and where we permit selected third parties to use your data, we (or they) will contact you by electronic means only if you have consented to this unambiguously. If you do not want us to use your data in this way, or to pass your details on to third parties for marketing purposes, you may contact us via e-mail or post (addresses given in the Policy).

 

3.5      Recruitment

If you submit a resume or job application online, email or telephone, we will use your Personal Data for recruitment-related purposes, which may include contacting you via email, telephone or post. In some cases, you may be required to register on our website in order that you may track the progress of your application online. We will storage your application and other information for the period of one (1) year after the reveiving your application.

 


 

4      What Is The Legal Basis For The Processing?

4.1      Legitimate Interest

Our processing is necessary for the purposes of our legitimate interest. Our legitimate interests allow us to process your data to provide services to the organization you represent. We may for example develop, monitor and analyze our services as well as send communication and marketing to you on the basis of our legitimate interest.

You may contact us if you consider that your interests or fundamental rights and freedoms override our legitimate interest and require protection of your personal data.

 

4.2      Consent

We process personal data on the basis of your consent when you consent to receiving electronic direct marketing from us or when you consent to the use of cookies and other tracking technologies.

You will always have the right to withdraw your consent at any time by contacting our contact person or by clicking the respective link provided in our marketing messages. Such withdrawal does not, however, affect the lawfulness of processing based on consent before the withdrawal.

 


 

5       Disclosure of your Information

You agree that we have the right to share your personal information with:

  • Selected third parties including: business partners, suppliers and sub-contractors for the performance of any contract we enter into with you;
  • Analytics and search engine providers that assist us in the improvement and optimization of our site.

 

We will disclose your personal information to third parties:

  • In the event that we sell or buy any business or assets, in which case we will disclose your personal data to the prospective seller or buyer of such business or assets.
  • If we are under a duty to disclose or share your Personal Data in order to comply with any legal obligation, or in order to enforce or apply our Terms of Use and other agreements; or to protect the rights, property, or safety of Sensire, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

We also transfer your Personal Data to any service providers processing Personal Data on our behalf and under our instructions. These service providers may include, among others, our IT service providers and accountants. We enter into data processing agreements with all such data processors.

 


 

6       Transfer

We use service providers and servers located in various countries around the world. Your personal data may be transferred to and stored at a destination outside the European Economic Area (“EEA”). We ensure that a legal basis for such a transfer exists and that adequate protection for the personal data is provided as required by applicable law.

We use standard contractual clauses approved by the European Commission and require that the receiving party uses appropriate technical and organizational information security measures. We also cooperate with companies that have committed to Privacy Shield.

All processing and transfers outside of the EEA shall be performed in accordance with applicable data protection legislation and we will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Policy.

 


 

7       Storage of Personal Data

Sensire may retain your information for a period of time consistent with the original purpose of collection. For instance, we may retain your information during the time in which you have an account to use our websites or services and for a six-year-period afterward.

We also may retain your information during the period of time needed for Sensire to comply with our legal obligations, such as retaining any required data for the purposes of compliance with the legal obligation to keep books, to resolve disputes and to enforce our agreements.

We retain your usage data and other data collected with the help of cookies or other tracking technologies for one (1) year after the collection of such data.

 


 

8       Communications Preferences 


Sensire offers its visitors and customers, who provide contact information a means to choose how Sensire uses the information provided. You may manage your receipt of marketing and non-transactional communications by clicking on the “unsubscribe” link located on the bottom of Sensire’s marketing emails. Additionally, you may unsubscribe by contacting us at marketing@sensire.com

 


 

9       Your Rights

You have the right to access, update and manage your own personal data under the applicable data protection laws. If you wish to exercise any of the rights defined below in this section 9, please call or send an email request thereof to us.

You can exercise this right at any time by contacting us at privacy@sensire.com or mail us at below address:

Sensire Ltd
Raivaajantie 1
80100 Joensuu Finland
FAO: Data Protection Officer/Compliance Officer

We may ask you to provide further information in order to identify you.

 

9.1      Right to Access Your Data

You are entitled to obtain confirmation on whether or not Sensire processes personal data about you. You may also have information on Sensire’s means of processing as well as a copy of the personal data undergoing processing. Sensire may charge a reasonable fee based on administrative costs if you request further copies.

 

9.2      Right to Rectify Your Data

You shall have the right to obtain from Sensire without undue delay the rectification of inaccurate personal data concerning you. You may have your incomplete data completed if you provide us with additional information or statement.

 

9.3      Right to Erasure

In addition to your right to delete your personal data from your profile, if you no longer want Sensire to actively process your personal data in other means, you can have us delete your personal data if:

  1. your personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed;
  2. you withdraw your consent;
  3. you object to the processing and there are no overriding legitimate grounds for the processing;
  4. the personal data have been unlawfully processed; or
  5. the personal data have to be erased for compliance with a legal obligation in applicable law.

 

9.4      Right to Restriction of Processing

You have the right to obtain from Sensire restriction of processing where one of the following applies:

  1. the accuracy of the personal data is contested by you, for a period enabling us to verify the accuracy of the personal data;
  2. the processing is unlawful and you oppose the deletion of the personal data and request the restriction of their use instead;
  3. we no longer need the personal data for the purposes of the processing, but you require that we store your data for the establishment, exercise or defence of legal claims; or
  4. you have objected to processing and the verification whether our legitimate grounds override your rights and freedoms is pending.

 

9.5      Right to Data Portability

You have the right to receive the personal data concerning you which you have provided to us (for example by creating the profile or submitting your email address for direct marketing purposes) in a structured, commonly used and machine-readable format. You have the right to have the data transmitted to another controller if:

  1. the processing is based on consent or on a contract; and
  2. the processing is carried out by automated means.

 

9.6      Right to Object Processing

You have the right to object at any time processing of your personal data, which is based on legitimate interest defined here, including profiling on grounds relating to your particular situation.

Sensire shall no longer process your personal data unless we demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms.

You have always right to object direct marketing and processing of personal data for direct marketing purposes.

 

9.7      The right to lodge a complaint to the supervisory authority

In case you suspect a breach of data protection legislation in processing of your personal data and the matter is not solved amicably between you and us by negotiating, you may contact the competent supervisory authority to lodge a complaint.

 


 

10     Cookies  and tracking technologies

10.1     Cookies

Cookies are used on this website. Cookies are small pieces of data that a website sends to your computer’s web browser while you are navigating through it. They have many different purposes, but mainly, cookies enable you to navigate between pages easily, to remember your preferences, and eventually to improve the user experience. These cookies may then be stored on your machine to identify your computer. Cookies used on this website can be either set up by our website or by a third-party website. Moreover, these cookies can be “session” or “persistent” cookies: a session cookie is a cookie that is automatically deleted when the user closes the browser, whereas a persistent cookie is a cookie that remains stored in the user’s terminal device until it reaches a defined expiration date.

 

10.2     How to accept or refuse cookies

If you do not want to receive cookies from our website, you may set your browser to refuse cookies or to notify you when you receive a cookie, which you may then accept or refuse upon such notice. You can also generally set your browser to turn off cookies. Please note that if you block, turn off or otherwise reject our cookies, some web pages may not display properly or you will not be able to use any website services that require you to sign in.

 

10.3     Google Analytics

We use Google Analytics, a web-analysis service provided by Google Inc. (“Google”). Google Analytics deploys methods that enable us to analyze how you use our Website. Google utilizes the personal data collected to track and examine the use of our Website and Services to share them with other Google services.

Google may use the personal data collected to contextualize and personalize the ads of its own advertising network. You can prevent the acquisition of the data relating to your use of our website (incl. your IP address) by Google, as well as its processing by Google, by downloading and installing the Analytics opt-out browser add-on.

 


 

11      Data Security

Sensire uses various technological and procedural security measures in order to protect the Personal Data we collect, use or transfer from loss, misuse, alteration or destruction. All information you provide to us is stored on our secure servers. Any payment transactions will be encrypted using SSL technology. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorized access.

 


 

12      Third-party Websites

Sensire websites may provide links to third-party websites. Sensire does not make any representations or warranties with respect to such third-party websites. You should be aware that the owners and operators of such third-party websites might collect, use or transfer Personal Data under different terms and conditions than Sensire. Upon linking to a third-party website, you should inform yourself of the privacy policies of such third-party websites.

 


 

13      Modifications or Updates

Sensire reserves the right to update the Policy at any time and without notice. Sensire will inform you of any material changes by placing a notice on www.sensire.com/privacy-policy or by sending you a notice to your e-mail address at before the planned changes. We recommend you to visit this Privacy Policy periodically.